The following information describes our privacy policies and practices for information gathered via our web site. The information we receive about you depends upon what you do when visiting our site.

If you visit our site to read or download information, such as information and referral resources, publications or general information on our site, we collect and store only the following information about you:

• the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or duke.edu if you are connecting from Duke University domain);
• your IP address at the time of your visit;
• the geographic location of your domain (e.g., Reston, Virginia for aol.com);
• the date and time you access and exit our site;
• the pages that you visit while at our site; and
• the Internet address of the site from which you linked directly to our site.

If you submit posts to our Discussion Forums we will post only the contact information that you provide. For this reason, we suggest that you do not submit any information that you do not wish to be public. You may use a nickname and a false email address if you do not wish to be identified or contacted via email by moderators or participants. TLG reserves the right to edit or remove any posts that conflict with our terms of use or privacy policy. All posts become the property of TLG, and will not be redistributed or shared with any other organization other than their appearance on our web site. Our Discussion Forums utilize cookies for the purpose of providing ease of use of the bulletin boards, however you may block the use of cookies by our site via your browsing software settings and still participate fully in the discussions. Some Discussion Forums may require pre-registration and approval of registration by the board moderator. Discussion Forum registration data is used by us only for the purposes of moderating the discussion and will not be shared with outside parties.

If you register for events such as conferences, seminars and conventions on our site, this information is not published on our web site and is used only to process payment and to prepare any materials for your use during the event. This information may be made available only to organizations and individuals participating in the event for the purposes of providing related services and to facilitate appropriate communication between participants.

If you purchase or request publications such as books, tapes, video or other media, the information you provide is not published on our web site and is used only to process payment and to prepare the materials you have ordered for delivery.

If you contact us via electronic mail, we may use your return e-mail address to answer your mail; however, such addresses are not used for any other purpose and are not shared with outside parties. Likewise, any other information received in an e-mail is never shared with, or transferred to, any other party.

Preventing Access to Your Personal Data

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Privacy for Children

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. Any web site services soliciting participation by minor children older than 13 years will require permission from a parent or guardian, will be moderated by our organization, and anonymized to remove any identifying information from the view of other participants.

If you have other questions or concerns about our privacy policies, please call us at 800-644-2666, TTY at 800-804-1616 or send us an e-mail at privacy@lookingglass.org.